Refund & Return Policy

At Janice Jewels, we want you to feel confident with your purchase. If for any reason you’re not completely satisfied, our return policy below explains how we handle returns clearly and fairly.

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1. Return Eligibility

• Most jewelry items may be returned within 30 days of delivery for a refund
• Items must be unworn and in original condition
• Items must not show signs of damage, alteration, or excessive wear

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2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Earrings that have been worn
• Custom or personalized pieces
• Items marked as final sale

If you are unsure whether your item qualifies, please contact us before returning it.

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3. How to Initiate a Return

To request a return, please contact us at:
📩 info@janicejewels.com

Please include:

• Your order number
• A short explanation for the return
• Clear photos of the item

Our team will provide return instructions once your request is approved.