Shipping Policy
Maeve & Mason — Shipping Policy
Effective Date: March 1, 2025
At Maeve & Mason, everything we send out is prepared with care — because when it comes to your baby, details matter.
From the moment you place your order, we focus on one thing: making sure it arrives safely, calmly, and exactly as expected.
Where We Ship
Primary delivery country
• United States
Additional delivery countries
• United Kingdom
• Canada
Available shipping options are always shown at checkout.
Delivery Time
United States
• Average delivery time: 6–10 business days (Mon–Fri) after dispatch
United Kingdom & Canada
• Average delivery time: 7–12 business days, depending on location
Delivery times can vary slightly due to location, shipping volume, or seasonal demand.
During busy moments — such as holiday periods or special events — delivery may take a little longer.
If that happens, we’ll keep you informed every step of the way.
Order Processing
• Orders are usually processed within 1 business day
• We ship on business days only (Monday–Friday, excluding public holidays)
• Once your order is on its way, you’ll receive a tracking email
Shipping & Tracking
We work with UPS and trusted shipping partners to ensure safe and reliable delivery.
As soon as your order ships, you’ll receive a tracking link so you can follow your package all the way to your door.
Free & Insured Shipping
Free Shipping
• Free shipping is available on eligible orders — details are shown at checkout
Insured Shipping (Optional)
• Available for a small additional fee
• Gives extra peace of mind with priority handling and full coverage during transit
Delays & High Demand
Sometimes demand can be higher than expected — especially during special sales or seasonal moments.
If your order arrives a little later than planned, thank you for your patience.
We truly care about every order and will always make sure yours gets to you.
Delivery Notes
• Please double-check your shipping address at checkout to avoid delays
• If a delivery attempt is missed, the carrier may try again or return the package
• Weather or carrier delays can occasionally affect delivery times
Shipping Restrictions
• We do not ship to P.O. boxes or APO/FPO addresses
• Some items may not be available in all regions — you’ll see this clearly at checkout
Customs & Duties
For orders shipped outside the United States, local taxes or import fees may apply.
Any such charges are determined by your country and are the responsibility of the recipient.
We’re Here to Help
Questions about your order or delivery?
Email us at support@maeveandmason.com
Our team is here to help — kindly, patiently, and with the care you expect when shopping for your baby.